Privacy policy

As Ensynq LTD we are responsible for your personal data. We can be contacted about any questions regarding this policy at:

​

• Sales@ensynq.net

 

We may change this policy if needed, please make sure you check back here for updates.

​

• Last updated: March 2026

​

Data collected.

When an order is placed on our website we will collect:

• Name

• Billing address

• Delivery address

• Email

• Phone number

• Order details

 

We do not collect / store any payment details. Payments on our website are processed by Stripe. Stripe will process all payment data in accordance with their own privacy policy. Any payments regarding refunds or return will be processed through Stripe.

​

Stripe Privacy Policy 2026 - Privacy Policy

​

How your data is used.

Your personal data will be used to:

• Process and deliver your order

• Communicate with you regarding your order

• Handle returns

• Maintaining Tax and accounting records

• Complying with HMRC record keeping regulations

 

Host.

Our website is hosted by Wix. Wix will store customers and order data on our behalf.

 

How long is your data kept.

We maintain order and transaction records for 6 years to comply with HMRC guidelines.

 

Your rights.

Under UK GDPR, you have the right to:

• Request access to your data

• Request correction of out of date / inaccurate data

• Request deletion of your date where applicable

• Object to processing

 

To exercise these rights, please contact us via sales@ensynq.net